We're a collective of designers and researchers working to transform how people access the legal system
Our services
We partner with mission-driven organizations to co-design strategies and services that create more equitable access to justice. Our work is rooted in a deep commitment to human-centered design, transforming complex systems and public services with and for the people they serve.
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We collaborate with leaders to develop strategic approaches for legal or public-facing projects. Our work involves identifying opportunities to apply design thinking, defining project scope and goals, and planning the implementation of a human-centered process to achieve measurable outcomes.
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We use qualitative methods to understand the needs, behaviors, and challenges of people navigating legal systems. We use a service design methodology to map out current user journeys, and then design and prototype new, more effective processes and systems.
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We transform complex and often confusing legal documents into clear, intuitive, and actionable forms and contracts. Our process integrates plain language principles with strategic information design to improve comprehension and usability for all audiences.
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We design and facilitate workshops and training sessions to equip teams with the knowledge and tools to integrate human-centered design into their own work. We help organizations build the internal capacity required to sustain a design-forward approach.
Let's connect
We are always looking for new opportunities to apply human-centered design to legal challenges. If you have a project in mind or just want to learn more, we'd love to hear from you.